Maintain and improve the positioning and leadership still the best choice in our category lodging, offering quality services through integrated work systems, application of technology and standardization of processes without losing the warmth and high human sense.
Provide lodging services, food and beverage quality local, national and international clients through a warm and direct relationship of owners and employees, seeking innovation and continuous improvement integral external and internal customers in a climate of harmony, commitment, respect , cordiality and mutual support.
Where possible, we commit to help their requirements as soon as possible during your stay at our hotel, both with regard to the rooms and the tourist information you can provide, such as walks, tours, outdoor adventures, attractions and more.
Lodging national and foreign visitors, who become faithful to our personalized service, great location in downtown, commodities and affordable prices, as well, they prefer our hotel in every visit to Puerto Vallarta, whether for a few days for rest, work trip, have fun or a long staying. Now we have 3 units to meet the demand for more rooms, with different levels of quality and equipment. Today we are a reference hotel with great tradition thanks to our customers.
- Standard rooms 40% 40%
- Junior Suites 30% 30%
- Masters Suites 30% 30%
- Customer Satisfaction 95% 95%
- Customer Loyalty 88% 88%